Privacy Policy

1. Introduction

Mountain Fork Hardscapes and Outdoor Solutions ("we," "us," or "our"), located in New Market, Alabama, is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or contact us regarding our services. Please read this policy carefully. If you disagree with its terms, please discontinue use of the site.

2. Information We Collect

We may collect personal information you voluntarily provide when you:

Submit a contact or consultation request form
Call or email us directly
Engage with us on social media

This information may include your name, phone number, email address, mailing address, and details about your project. We do not collect payment card information through this website.

We may also automatically collect certain non-personal information when you visit our site, such as your browser type, IP address, pages visited, and referring URLs, through standard web server logs or analytics tools.

3. How We Use Your Information

We use the information we collect to:

Respond to your inquiries and schedule consultations
Provide estimates, proposals, and project updates
Communicate with you about our services
Improve our website and customer experience
Comply with applicable legal obligations

We will not sell, rent, or lease your personal information to third parties for their marketing purposes.

4. Disclosure of Your Information

We may share your information in the following limited circumstances:

Service providers: Third-party vendors who assist us in operating our website or conducting our business, subject to confidentiality agreements.
Legal requirements: When required by law, court order, or governmental authority, or to protect the rights, property, or safety of our company, customers, or others.
Business transfers: In connection with a merger, acquisition, or sale of all or a portion of our assets.

5. Data Retention

We retain personal information for as long as necessary to fulfill the purposes described in this policy, to provide our services, and to comply with our legal obligations. When information is no longer needed, we take reasonable steps to delete or anonymize it.

6. Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, use, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

7. Third-Party Links

Our website may contain links to third-party websites, including our social media profiles on Facebook and Instagram. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies before providing any personal information.

8. Children's Privacy

Our website is not directed to children under the age of 13, and we do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us and we will promptly delete it.

9. Your Rights

You may contact us at any time to request access to, correction of, or deletion of personal information we hold about you. We will respond to reasonable requests within a reasonable timeframe, subject to any applicable legal obligations that require us to retain certain data.

10. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with a revised effective date. Your continued use of the site after any changes constitutes your acceptance of the updated policy.

11. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

Mountain Fork Hardscapes and Outdoor Solutions

New Market, Alabama

Phone: (256) 656-2467